Last Updated: 7th May 2025
Eve Martha Floristry (“We”, “Us”, or “Our”) is committed to protecting and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This Privacy Notice explains how We collect, use, store, and share your personal information when you visit Our website or engage Our event floral services.
1. Who We Are
Eve Martha Floristry is the controller responsible for your personal data. We collect and process your personal data when you visit https://evemarthafloristry.co.uk/ OR provide the information requested when completing form found on the following website pages: https://evemarthafloristry.co.uk/contact-us/, https://evemarthafloristry.co.uk/wedding-contact-form/, https://evemarthafloristry.co.uk/about/ OR when you contact Us via evemarthafloristry@outlook.com.
2. What Personal Data We Collect
We may collect and process the following categories of personal data:
- Identity Data and Contact Data: including but not limited to; name, email address, phone number, and delivery/postal address.
- Event Details: including but not limited to: type of event, date, location, and specific floral requirements.
- Financial Data: including but not limited to: payment details, billing information.
- Usage Data / Website Usage Data: IP address, browser type, pages visited, and cookies (via analytics tools such as Google Analytics).
- Transaction Data
- Technical Data
- Profile Data
- Marketing and Communications Data
3. Legal Basis for Processing
We rely on the following legal bases under UK GDPR:
- Contractual Necessity: To provide quotations, deliver floral arrangements, and manage bookings.
- Consent: When you opt-in to marketing communications (you can withdraw at any time).
- Legal Obligation: To comply with accounting or tax obligations.
- Legitimate Interests: For improving Our services and website performance.
4. How We Use Your Data
We use your information to:
- Respond to enquiries on the following website pages: https://evemarthafloristry.co.uk/contact-us/, https://evemarthafloristry.co.uk/wedding-contact-form/, https://evemarthafloristry.co.uk/about/ OR when you contact Us via evemarthafloristry@outlook.com
- Fulfil orders and event bookings.
- Communicate with you about your event or service.
- Improve Our website, services, and customer experience.
- Send occasional marketing emails (only with your consent).
- To register you as a new customer.
- To process and delivery your order.
- To process and respond to your message(s).
- To manage your relationship with Us.
- To improve Our website, products/services, marketing or customer relationships.
5. Sharing Your Data
We may share your personal data within the Eve Martha Floristry group / with external third parties. We only share your data with:
- Trusted third-parties: for example but not limited to payment processing, website hosting, planning, production and completion of floristry services, and delivery.
- Regulators or authorities when legally required.
All third parties must comply with UK data protection laws and only use your information for specified purposes.
6. International Transfers
We may transfer, store and process your personal data outside the UK.
7. Data Retention
When you place an order through the Site OR when entering into a contractual agreement with Eve Martha Floristry, we will maintain your necessary personal information (including but not limited to name, email address, specific event information) for Our records unless and until you ask Us to delete this information.
8. Your Data Protection Rights
Under UK GDPR, you have the right to:
- Access your personal data.
- Correct or update inaccurate data.
- Request erasure (‘right to be forgotten’).
- Object to or restrict processing.
- Data portability.
- Withdraw consent at any time.
To exercise your rights, contact Us at evemarthafloristry@outlook.com
9. Cookies
We use cookies to enhance website functionality and gather analytics. You can manage cookie settings in your browser.
10. Complaints
After reviewing this privacy notice, if you have additional questions, want more information about Our privacy practices, or would like to make a complaint, please contact Us by e-mail at evemarthafloristry@outlook.com.
11. Your legal rights
For details of your rights under data protection laws, including the right to receive a copy of the personal data we hold about you and the right to make a complaint at any time to the information Commissioner’s Office, the UK regulator for the data protection issues (www.ico.org.uk)
12. Changes to This Notice
We may update this notice from time to time. We encourage you to review it periodically for the latest version.
Contact Us
Eve Martha Floristry
Email: evemarthafloristry@oulook.com
Contact page: https://evemarthafloristry.co.uk/contact-us/
Last updated: 7th May 2025
